FAQ

REQUIREMENTS

Yes, vehicles are available to international visitors with a valid passport and driver's licence from their home country.
Any drivers over 21 years of age with clean driving records may rent from ONIC CAR RENTALS you must have no DUI convictions, major moving violations, or similar infractions or this will prohibit you from renting with us.
Yes, insurance is required by state law.

OUR SERVICE

We delivery and pick the vehicle at Miami, Fort Lauderdale and Orlando airports, directly at your airline terminal, also at Miami and Fort Lauderdale ports or wherever you are staying. Delivery fee may apply. We also serve Orlando airport and surrounding areas on 7 days rental or more. Delivery fee may apply.
Yes, the customer must be there to sign the rental agreement and the check list.
Yes, shuttle or baggage services are offered at additional cost and prior appointment.
Yes, please contact our sales team for this additional service.
Yes, but the minimum charge is one day.
We have a minimum of 2 nights for weekends and holidays. However, we can offer 1 day (no guaranteed) rental on weekends, depending on availability.

PAYMENT

Payment must be made immediatly after the reservation. The vehicle is fully booked after full payment only.
ONIC CAR RENTALS accept ony Credit Cards (VISA, Mastercard and American Express) as method of payment for rental, damages, deposits and fees. We do not accept Debit Cards or Cash Deposit.
Yes. ONIC CAR RENTALS requires pre-authorization on the credit card for security purposes and possible future debits, such as tolls, fines or vehicles damages.
From $250.00 to $5.000.00 depends on the category of vehicle. Please check the amount before finish your reservation.
No, this amount is not a payment, it's a pre-authorization to be used in cases of future debits, such as fines, tolls and vehicle damages. It is a hold on your credit card limit. Call your 1-800 credit card company to get more information.
No, the security deposit amount is normally released by your bank in approximately 7 business days after the vehicle drop off. Please check with your card carrier's 1-800 to find out before booking if you need the limit during your trip.
Yes, but the cardholder will be added to the contract as a driver and must present himself with the appropriate identification at the time of receiving the car to sign the agreement.

ADDITIONAL

Yes, when you are booking the car you can add a driver at no extra cost, as long as the additional driver is over 21 years old and has a valid passport and driver's license. No additional driver is possible to be added after receiving the vehicle.
We do have accessories that can be rented with the vehicles. The accessories are a baby seat, GPS systems and WIFI on board. Check how much it cost in your reservation.
Yes, our vehicles have the SUNPASS device installed. You will only pay tolls, plus administrative fees.

CANCELATION

Our vehicles are luxury vehicles and we have a limited number so we can only have a limited number of bookings. When you make a reservation, this vehicle is locked for you in our system and is not offered for rent to anyone else. So if you cancel, modify or not show up for your reservation you will be charged 100% of the total cost of the rental as a cancellation fee. We do not refund. We ask that you do not make reservations if you are not sure you can keep it.

RETURNING VEHICLES

No. Returns are pre-scheduled according to your contract and can not be changed. Any change of location and time will be added to administrative charges.
Yes, the vehicle must be returned with the same amount of fuel delivered. If this does not happen you will be charged the amount / gallon agreed in the rental agreement.
Rental vehicles may not be driven outside the state of Florida. Any trip over 250 miles from Miami Beach, FL(400 km) requires written authorization. Failure to comply will void the insurance, allow us to get the car back immediately and administrative costs and charges.
Between 100 to 200 miles/day. It depends on the category of the vehicle. Check out the mileage included before you finish your reservation. Additional mileage fees apply when vehicles are returned and charged to your credit card.
The renter is liable for all speeding, traffic, parking, or other tickets or violations issued while the vehicle is in your possession and must pay for any and all penalties, fees, towing charges, or impound costs. It is not our responsibility to prove veracity or appeal of fines.
You must make the payment to the authorities in person, by phone or online. If you don't pay, ONIC CAR RENTALS will charge you the amount of the ticket plus administrative fee.
No. Smoking, eating or drinking inside the vehicle is prohibited under penalty of a fine of U$250-$1000 or according to the rental agreement. Additional costs in case of extremely dirty car return are applicable.

OTHERS

ONIC CAR RENTALS policy prohibits vehicles to be used:

  • for any illegal purpose or illegal activity
  • by anyone without a drivers license or driver's who have a suspended or restricted license
  • for pushing or towing anything
  • to exceed any posted speed limits
  • on any unpaved surfasse
  • to carry persons (including limo service) or property for hire
  • in any race, rally, speed contest, speed test, track day, speed endurance contest, demonstration, or on or near any racetrack or road course.
  • to teach someone how to drive
  • make professional movies or videos without our written authorization 

If these Prohibited uses occur, we reserve the right to remotely disable your rental vehicle and retrieve it. We also charge you for any damages plus administrative fees and costs.